BCS Certificate in Business Analysis Practice

Course Description

BCS Certificate in Business Analysis Practice provides delegates with the knowledge and professional skills and toolset to become effective business analysts. The course covers strategic thinking, perspective based analysis, stakeholder management, SWOT analysis, and gap analysis. The course focuses on A) developing a business strategy and B) the exploration of a business issue - whether that be an opportunity or problem. The course has been extensively revamped by the BCS to reflect recent developments in the business analysis field and is administered by professional trainers with significant experience of real world business analysis projects. Students are supplied with course notes containing detailed information about business analysis techniques and providing references for further reading. This syllabus prepares the candidates for a 1 hour examination leading to the Certificate in Business Analysis Practise. This certificate is a core module which forms part of the Business Analysis Diploma.
3 days


Participants will be expected to have reviewed chapters 3, 4, 5, 6, and 9 from the BCS publication Business Analysis, Paul, Yeates & Cadle (3rd Edition).

Course Objectives

On completion of Business Analysis Practice course, delegates will be able to:

Describe the development of a business strategy
Use strategic analysis techniques
Describe the need for project discipline
Explain techniques to investigate the business systems of an organisation
Describe an approach to improving business systems
Use a stakeholder analysis technique and explain why stakeholder management and perspective analysis is important
Use techniques for the analysis and modelling of business systems
Describe how to identify recommendations for business improvement
Describe the contents of a rigorous business case to develop and implement business changes
Identify costs, benefits, impacts and risks for an option in a business case

Course outline

This three day course follows the BCS Certificate in Business Analysis Practice syllabus and covers the following:

Strategic analysis in context

Understanding the organisation's strengths and weaknesses
External analysis - PESTLE, Five Forces
Internal analysis - Resource Audit MOST
Building a comprehensive SWOT analysis
Measuring performance - the Balanced Business Scorecard
Critical success factors and key performance indicators

A Project Approach to Business Analysis

Business analysis studies as projects
Terms of reference and project initiation
Assuring business benefit

Understanding the situation/issues

Types of business problem
Rich pictures and mind maps
Defining the problem
Review of investigation techniques
Business perspectives
Analysing stakeholders
Stakeholder management strategies
Business perspectives - introduction
Defining the perspective - CATWOE

Analysing and modelling the business activities

Modelling business activities
Five types of business activity
Consolidating perspectives and business activity models
Identifying potential solutions
End-to-end process models
Exploring the gap between the current and desired situation
Areas for business improvement (organisation context, processes, people)
Holistic approach to business solutions

Making the business case

Contents of a business case
Costs and benefits
Impacts and risks
Presenting the business case
Benefits realisation and management

BCSBCS CertificateBusiness AnalysisStrategic Development