Customer Service Training Courses Ireland

Customer service training can help organisations build stronger relationships with their customers and ultimately improve their overall performance and bottom line. Customer service training is crucial for anyone who interacts with customers regularly, whether in-person, over the phone, or online. Customer service training can provide skills to handle difficult situations, to equip employees with the skills and confidence needed to handle difficult customer interactions, such as complaints or conflicts.

Browse our courses below and contact us to discuss your specific Customer Service training requirements. We'll be happy to help.

Customer Service training courses

Customer Service for technical support staff
Providing Technical Support
Communications and Customer Service Excellence
Professional Telephone Techniques
How Customer Service Leads to Competitive Advantage
Managing the Customer Service Experience

Change Management

Change Management For Managers
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