Professional Training

Goals

1. Enhance understanding of grievance and disciplinary processes
2. Provide skills to identify and address workplace issues before they escalate
3. An understanding of the legislation and organisational policies
4. Promote positive outcomes for all parties involved in disciplinary and grievance cases
5. Provide practical tools and templates to streamline processes

By the end of this training, participants will be able to:

1. Understand Key Concepts:
Define grievance and disciplinary issues.
Differentiate between misconduct and gross misconduct.
2. Proactively Manage Issues:
Identify potential workplace issues and address them early.
Understand the steps to prevent issues from becoming formal complaints.
3. Navigate Legal and Procedural Frameworks:
Understand relevant legislation surrounding grievances and disciplinary matters.
4. Understand the stages of the grievance and disciplinary processes:
Follow the correct stages of disciplinary and grievance processes.
Plan and execute investigations and interviews
Maintain accurate records and documentation to support compliance.
5. Achieve Positive Outcomes:
Implement strategies to resolve conflicts constructively.
Foster a workplace culture that values transparency and fairness.

Who should attend

Business owners, Line managers and supervisors with limited or no HR training
Team leaders responsible for overseeing staff performance and well-being
Non-HR professionals involved in employee management

Introduction

Background
Identifying common Grievance and Disciplinary issues
Identifying and managing situations before they become formal Grievance or Disciplinary issues
A look at the legislation

Disciplinary

Definition
Misconduct and Gross Misconduct
The Investigation
The Interview
Stages of the process
Documentation and Record Keeping
A positive outcome for the organisation and Disciplinee

Grievance

Definition
Grievance Handling
Documentation and Record Keeping
A positive outcome for the organisation and Complainant

Documentation provided will include

Sample Disciplinary and Grievance Procedures
Management Checklists
Sample Letters required by employers to comply with legislation